Tv3 Privacy Policy — How We Protect Your Data
User privacy is a top priority at tv3. This document clearly outlines the types of information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia. Please read it carefully before using our services.
Information We Collect from Users
Tv3 collects several categories of information from users during registration and platform use. All information is collected solely for legitimate purposes and is necessary to deliver quality services to Malaysian users.
Full name, email address, phone number, date of birth, and identity verification details required during tv3 account registration.
Device type, operating system, browser version, IP address, and other technical information recorded automatically when you access the platform.
Transaction records in Malaysian Ringgit (RM/MYR), bank names, and account numbers used for deposits and withdrawals via DuitNow or Maybank.
Records of activity within the platform, including bets placed, games accessed, usage time, and browsing history within tv3.
How We Use Your Personal Information
Tv3 uses collected information solely for the stated purposes and will not use it for any other purpose without your consent. The following are the primary purposes for which user data is used:
- Identity verification & account security — to ensure your account is legitimate, secure, and protected from unauthorised use.
- Financial transaction processing — to ensure deposits and withdrawals in Malaysian Ringgit (RM) are processed accurately and efficiently.
- Platform service delivery — to give you seamless access to Sports Betting, Live Casino, cricket, and all features across the tv3 platform.
- Account-related communications — to send important notifications regarding your account, transactions, security updates, or changes to the terms of service.
- Platform improvements — to analyse aggregated usage patterns in order to improve the user experience, platform performance, and content relevance.
- Legal compliance — to comply with applicable laws and regulations in Malaysia, including anti-money laundering requirements.
Cookie Usage & Activity Tracking
The tv3 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Tv3 uses several types of cookies:
- Session cookies — used to maintain your login status during the current session and automatically deleted when you close your browser.
- Preference cookies — to save your language, region, and display preferences so you do not need to reconfigure them each time you access the platform.
- Analytics cookies — to collect non-personal usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage cookie settings through your web browser. Please note, however, that blocking all cookies may affect certain features on the tv3 platform, including the ability to stay logged in.
Data Storage, Security & Information Sharing
How We Protect Your Data
Tv3 implements comprehensive technical and organisational security measures to protect users' personal data. All data transmitted between your device and our servers is protected with industry-standard SSL (Secure Socket Layer) encryption. Sensitive data such as payment information is stored in isolated systems with strict access controls.
Only tv3 staff who require access to user data for service operations are permitted to do so, and all such personnel are bound by strict confidentiality obligations.
Third-Party Sharing
Tv3 does not sell, rent, or transfer users' personal data to third parties for marketing purposes without user consent. However, information may be shared in the following limited circumstances:
- Payment service providers that assist in processing transactions in MYR — subject to strict confidentiality agreements.
- Statutory authorities or law enforcement agencies when required by applicable Malaysian law.
- Technical service partners who assist with platform maintenance and operations, with access limited strictly to the data required.
User Rights & How to Contact Us
As a tv3 platform user in Malaysia, you have several rights regarding your personal data that you may exercise at any time:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to applicable legal and operational requirements.
Contact the tv3 Privacy Team
For any enquiries, requests, or complaints regarding your privacy and personal data protection, please contact us through the following channels:
- Email: [email protected]
- Response time: We aim to respond to all privacy enquiries within three business days.
Effective date of this policy: January 2026. tv3 reserves the right to update this Privacy Policy at any time. Changes will be published on this page and take effect immediately. Please check this page periodically to stay informed.
Have Questions About Your Data?
Contact our support team or visit the FAQ page for more information on how tv3 protects your privacy.
FAQ Create Account